Vaccine Policies & FAQs

Effective October 15, 2021

Beginning 12:01 am Saturday, March 26, 2022, Ambassador Hotel Waikki, in alignment with state and county regulations pertaining to Hawaii Safe Travels & Safe Access Oahu, will no longer require guests and/or patrons to show proof of vaccination status upon check in.  Arrivals through March 25, 2022 will still require proof of full COVID-19 vaccination to check-in.

Please see Frequently Asked Questions regarding this policy below:
(Updated March 10, 2022)

Q: How long will this new policy be in place? Is this just for 2021 Travel?
A: The duration of this policy is effective for arrivals on or after October 15, 2021 and beyond, until further notice.


Q: Will guests that are arriving before October 15, 2021 but are still on property October 15 have to be vaccinated?
A: All guests 12 years of age and older who arrive on or after October 15th will be required to be fully vaccinated. There may be some guests that arrived prior to October 15th with a stay through that date. The requirement will be based on the arrival date of October 15th & beyond. 


Q: If an unvaccinated guest(s) show up at hotel to check in, how will manage?
A: Hotel will assist in finding alternative accommodations at the guest(s) expense that do not require vaccination to check in. 

Q: What if kids are travelling with their family and they’re not vaccinated? 
A: Children under 12 are allowed hotel check-in exception when traveling with fully vaccinated guardians. Children 12 – 17 years of age are required to be fully vaccinated.
Please review the State of Hawaii requirements for guests 12 and under to enter the state -
State of Hawaii COVID-19 Portal


Q: Does proof of a negative COVID-19 test count to check into hotel?
A: As of October 15, 2021, all employees, guests and patrons will be required to show proof of full vaccination to stay at the hotel or utilize any of the hotel facilities. 

Q: What is an acceptable Proof of Vaccination to check in hotel?
A: All adults 18 years of age and older are required to show picture ID upon check in at the hotel and their Vaccination Card, Photo of Vaccination Card or their Vaccination card uploaded to the Hawaii SMART Health Card Verifier App or Safe Travels Hawaii Digital platform is acceptable.  Hotel guests under 12 are exempt provided they are accompanied by fully vaccinated guardians. 


Q: What is the definition of full vaccination?
A: When checking into the hotel, “Full vaccination” means 15 days have passed after the second dose in a two-dose COVID-19 vaccination series which has been authorized by the U.S. Food and Drug Administration or 15 days have passed after a single-dose COVID-19 vaccination which has been authorized by the U.S. Food and Drug Administration. For example, if a guest has completed their second dose on Oct 1, they will be able to check in on October 16.


Q: Which vaccines are permitted to check into the hotel? 
A: Individuals fully vaccinated in the United States, or its Territories may check into the hotel with vaccination record document of Moderna, Pfizer and Johnson & Johnson, or any vaccine approved by the FDA for US Residents.  

For International travelers, the State of Hawaii still requires all travelers to secure a negative test within 72 hours before departure to Hawaii from a Trusted Testing and Travel Partner. The hotel will accept Moderna, Pfizer, Johnson & Astra Zeneca or the vaccinations approved by your country of residence.